Understands What People Actually Mean
Detects 12 emotional signals including sarcasm, buying intent, and frustration — not just positive/negative/neutral.
Sarcasm Engine
Intent Mapping
Vibelet is a 24/7 AI-powered Facebook community manager. It responds to comments in your brand's tone of voice, identifies 12 emotional signals, and escalates issues to the appropriate channels when required. Its sentiment tracking turns conversations into valuable insights, enabling faster responses, fewer unnecessary escalations, and better-informed communication and marketing based on what your audience is actually saying.
The Full Toolkit
Vibelet is an AI-powered Facebook comment management tool that automatically responds to comments in your brand voice 24/7. It detects leads, handles complaints, tracks competitor mentions, and escalates sensitive issues to your team — so you never miss a sales opportunity or let a complaint go viral.
Vibelet uses advanced sentiment analysis that goes beyond basic positive/negative classification. It detects 12 distinct emotional signals including buying intent, price enquiries, urgency, and comparison shopping. When a comment shows purchase intent — like asking "how much?" or "is this available?" — Vibelet flags it as a lead and responds instantly in your brand voice.
Vibelet pricing is tailored to your comment volume, number of Facebook pages, and level of support. Get in touch with our team to discuss the best plan for your needs.
No. Vibelet is trained on your FAQs, pricing, and brand guidelines. You choose from 6 tone presets — professional, playful, bold, and more — so every response sounds like it came from your team, not a generic chatbot. Your customers won't know the difference.
Absolutely. Vibelet includes a one-click human takeover feature. When empathy or nuance is required, your team can step in with full AI context — they'll see the entire conversation history and sentiment analysis. There are zero awkward transitions for your customer.
Vibelet's competitor tracking catches rival mentions in real time and prepares a strategic response before they even reply. You'll get instant alerts and suggested responses that position your brand favourably without being aggressive.